FREE SHIPPING WORLDWIDE 🌎

Shipping/Delivery

We offer FREE SHIPPING WORLDWIDE on most of our products. In most cases, this will involve delivery by the local postal service in the country of delivery.  

Many of our products are produced especially for you when you order them. We work with the best manufacturers around the world to bring you the highest quality available, so that our hand-painted designs look as perfect as possible on the products you use every day.

Global Fulfillment Program (GFP)

All of our most popular products including Clutch bags, Phone Cases, Apple Watch Straps, Airpod Cases, Folio Cases, and Cardholders, are fulfilled through our Global Fulfillment Program (GFP), which uses local fulfillment centres in Italy (serving Europe), the USAUK and Australia. Customers in these zones usually receive GFP items within the timescales below (often faster) and avoid any customs/import charges on their GFP items.

UK - 3 working days

Australia - 3 working days

USA 5 working days

Europe - 8 working days 

Canada - 10 working days (ships from USA, therefore may incur import charges)

 

Customs/Import Information

If you order an item that is produced and shipped from outside your own country/trading bloc, it may incur customs charges - these charges are the responsibility of the customer, so please be aware of possible import costs in your locality.

Where are you located? 

USAAUSTRALIA - You are unlikely to be affected by customs/import charges as these countries do not impose import charges on purchases below $800 value.

UK - GFP products ship from within the UK, and therefore will not incur import charges. Accessory Pouch & Fashion T-Shirt products ship from outside the UK and may incur import charges. 

EUGFP products ship from within the EU and therefore will not incur import charges. Cushion/Pillow Covers, Drinks Coasters and Accessory Pouch products ship from outside the EU and may incur import charges. 

Canada - All products ship from outside of Canada. May incur import charges

Shipping origins and delivery timescales (approximate)

The table below shows the approximate delivery timescale for all DOLCE ITALIANA products, along with the country from which each product ships.

Please also bear in mind that there may be customs clearance delays due to worldwide shipping backlogs (COVID) but you will receive your gorgeous items. We promise!

* August 2021 UPDATE for our customers in Australia - Your GFP items continue to be delivered within a few days. Some items that ship from Europe are experiencing long delays. This is due to COVID and the reduced number of passenger flights allowed into Australia. This has forced some of our shipping partners to utilise SEA freight instead of AIR, meaning that the goods can take 5-6 weeks just to reach Australia. Packages then need to be processed by Australian Customs and delivered by Australia Post, so unfortunately patience is required.  

* August 2021 UPDATE for our customers in Canada - Your GFP items continue to be delivered within 10 working days. Some items that ship from Europe are experiencing long delays. This is due to COVID and the reduced number of passenger flights allowed in to Canada. This has forced some of our shipping partners to utilise SEA freight instead of AIR, meaning that the goods can take 5-6 weeks just to reach Canada. Packages then need to be processed by Canadian Customs and delivered by Canada Post, so unfortunately patience is required. 

Table below displays better on desktop. If you're on a mobile device, click here to see a screenshot image of the table below

 

     

Approximate number of business/working days from order placement until delivery

(often quicker, sometimes slower)

 

Origin Country

(ships from)

GFP item Australia Europe UK USA Rest of World
Phone Case EU/UK/US/AUS ✔️  3 8 7 10 14
Clutch Bag EU/UK/US/AUS ✔️ 8 3 5 10
Airpod Case EU/UK/US/AUS ✔️ 3 8 3 5 10
Apple Watch Strap EU/UK/US/AUS ✔️ 3 8 3 5 10
Cardholder EU/UK/US/AUS ✔️ 3 8 3 5 10
Phone Folio Wallet Case EU/UK/US/AUS ✔️ 3 8 3 5 10
Fashion T-Shirt EU   35* 12 12 12 15
Accessory Pouch  US   20* 15 15 7 15
Cushion/Pillow Cover UK   20 12 11 18 20
Drinks Coaster UK   17 9 8 15 17
Picnic Blanket UK   20 12 11 18 20