We offer FREE SHIPPING WORLDWIDE on most of our products. In most cases, this will involve delivery by the local postal service in the country of delivery.
Most of our products are produced especially for you when you order them. We work with the best manufacturers around the world to bring you the highest quality available, so that our hand-painted designs look as perfect as possible on the products you use every day.
Global Fulfillment Program (GFP)
Many of our products including Clutch bags, Apple Watch Straps, Airpod Cases, Folio Cases, and Cardholders, are fulfilled through our Global Fulfillment Program (GFP), which uses local fulfillment centres in Italy (serving Europe), the USA, UK and Australia
UK - 3 working days
Australia - 3 working days
USA - 5 working days
Europe - 8 working days
If you order an item that is produced and shipped from outside your own country/trading bloc, it may incur customs charges - these charges are the responsibility of the customer, so please be aware of possible import costs in your locality.
Where are you located?
USA / AUSTRALIA - You are unlikely to be affected by customs/import charges as these countries do not impose import charges on purchases below $800 value.
UK - GFP products ship from within the UK, and therefore will not incur import charges. Accessory Pouch & Fashion T-Shirt products ship from outside the UK and may incur import charges.
EU - GFP products ship from within the EU and therefore will not incur import charges. Cushion/Pillow Covers, Drinks Coasters and Accessory Pouch products ship from outside the EU and may incur import charges.
Shipping origins and delivery timescales (approximate)
The table below shows the approximate delivery timescale for all DOLCE ITALIANA products, along with the country from which each product ships.
Please also bear in mind that there may be customs clearance delays due to worldwide shipping backlogs (COVID) but you will receive your gorgeous items. We promise!
* July 2021 UPDATE for our customers in Australia - Your GFP items continue to be delivered within a few days. Other items (including phone cases) that ship from Europe are experiencing long delays. This is due to COVID and the reduced number of passenger flights allowed into Australia. This has forced some of our shipping partners to utilise SEA freight instead of AIR, meaning that the goods can take 5-6 weeks just to reach Australia. Packages then need to be processed by Australian Customs and delivered by Australia Post, so unfortunately patience is required.
* July 2021 UPDATE for our customers in Canada - some items (including phone cases) that ship from Europe are experiencing long delays. This is due to COID limits imposed by Canada on the number of people and flights coming in. This has forced some of our shipping partners to utilise SEA freight instead of AIR, meaning that the goods can take 5-6 weeks just to reach Canada. Packages then need to be processed by Canadian Customs and delivered by Canada Post, so unfortunately patience is required.
Table below displays better on desktop. If you're on a mobile device, click here to see a screenshot image of the table below
Approximate number of business/working days from order placement until delivery
(often quicker, sometimes slower)
|GFP item||Australia||Europe||UK||USA||Rest of World|
|Phone Case||EU or UK||35*||8||7||10||14|
|Apple Watch Strap||EU/UK/US/AUS||✔️||3||8||3||5||10|
|Phone Folio Wallet Case||EU/UK/US/AUS||✔️||3||8||3||5||10|