Shipping/Delivery
We're happy to offer FREE SHIPPING on everything in the DOLCE ITALIANA online boutique.
All of our designs are created by artisan in Italy, before products are produced and shipped locally. We have fulfillment facilities in the USA, Australia, the UK, and Italy (serving Europe), and your order will be fulfilled by the facility closest to you. It will then be delivered by the local postal service or shipping partner in your country.
As we practice mindful consumption, all DOLCE items are produced as and when they are ordered only. With this policy, we reduce waste, minimise the carbon footprint of your order, and keep the price of our goods low. From the day you place your order, it normally takes 2-3 business days for your items to be produced, pass quality inspection and be dispatched.
We (and Mother Nature) appreciate your patience and understanding.
Customs/Import Information
If you live in the USA, UK, AUSTRALIA, or EU then import charges will not apply, as your package will ship from within your own region.
If you live elsewhere, then import charges may be incurred when the package enters your country/trading bloc. These charges are the responsibility of the customer, so please be aware of possible import costs in your locality.
Approximate number of business/working days from order placement until delivery (often quicker, sometimes slower)
USA – 5-6 working days (DHL/USPS - Expedited Max)
Australia – 4-5 working days (AUS POST eParcel)
Canada - 11 working days (DHL Int. Ships from US. May incur import charges)
Europe - 8 working days (TRACKED)
UK – 3-5 working days (Royal Mail Tracked)
Rest of World - 10-15 working days