universal returns

You can return your items to us within 30 days of receipt for a full refund or exchange. 

If you wish to return an item, simply email hello@dolceitaliana.com, quoting your name and order number and we'll take care of everything.  

To speed up returns, please include a photo of the item - next to your phone if it's a phone case that you're returning - to help us understand any issue that may have occured. 

We do appreciate a mindful approach to returns as we are a small, family-run business and absorb all costs of shipping both ways, including packaging, handling and processing the order and return. 

See our full Return Policy here.