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Frequently Asked Questions

Pricing

We needed to choose a single currency for our boutique's business platform and we elected to use the US Dollar ($) because we have customers all over the globe and not only in Europe. To help customers around the world, our online boutique uses a currency converter widget on all product listings to approximate the cost in local currencies (EUR, GBP, AUD, CAD etc, but when you proceed to the checkout page, the total will be displayed in USD.

Don't worry though, its very easy to check out. Your credit card or Paypal will automatically convert your local currency into USD. The USD price will be exactly what is shown at checkout but the amount on your bank statement in your local currency may vary slightly from the approximate rates shown on product pages on our site because banks/Paypal use their own rates for currency conversion and this can vary slightly from the widget that our boutique uses. Its usually 1-2% lower or higher    

Uncategorized

To find your phone model, go to the product page for the design that you want (for example "Phone Case - Capri Ceramic White Background Edition") and then use the model selector drop-down to choose your phone model. iPhones are listed first and Samsung Galaxy, Google and Huawei models are listed after the iPhones. The most recent models are at the top of the list (ie. iPhone 13) and the older models toward the bottom of the list. 

Note that: 

- The iPhone 7, iPhone 8, and iPhone SE 2020 all share the same body shape and the same case. You will find it in the list named "iPhone 7/8/SE 2020". 

- The iPhone X and iPhone XS share the same body shape and the same case. You will find it in the list named "iPhone XS/X" 

Technical limitations on the website limit us to displaying 99 variations per product which means we cannot list every phone model in every variation (ie. Standard and Personalised for each phone model). 

If you do not see your phone model available for the design you want, or you do not see the "Personalised Edition" for the design and phone model you want, please email us at hello@dolceitaliana.com and tell us which design and which phone model you have and we will organise it for you! We can do every design for almost every model, but we just have not had the time yet to upload every model to the website because each phone model requires a slightly different size case and each design needs to be configured manually for each phone model and we insist on doing this ourselves to ensure perfect paint reproduction effect on every item. 

If you have a darker color iPhone (black , dark green, dark blue, Product (RED) etc), then we recommend avoiding the Crystal Clear range and opting for a case with a solid non-transparent background; any of the Ceramic White Background Editions or the Arancio Piana , Positano or Carretto.  

If you have a lighter colored iPhone (white , gold , silver ), the Crystal Clear range also look great as the colors can still "pop" against the light background while at the same time enabling the beautiful natural hue of your iPhone to shine through.

If you have a Product (RED) iPhone, we recommend avoiding the Crystal Clear range as the red is such a strong beautiful color, it clashes with the patterns a bit. The one exception to this is the Maiolica Blu Crystal Clear design can look quite cool as the blue waves pop against the red background . The Taormina design (Ceramic White Background Edition) looks fantastic on a red iPhone .

No, we don't have any physical store locations. We only sell online via our online boutique - dolceitaliana.com 🍋

We offer cases for all Apple iPhones, and most popular Samsung, Google Pixel and Huawei models. 

Personalisation with monogrammed initials is available for all phone models, and some designs (Capri, Maiolica Blu, Maiolica Red

If you do not see your phone model available for the design you want, please email us at hello@dolceitaliana.com and tell us which design and which phone model you have and we will organise it for you! We can do every design for every model, but we just have not had the time yet to upload every model to the website because each phone model requires a slightly different size case and each design needs to be configured manually for each phone model and we insist on doing this ourselves to ensure perfect paint reproduction effect on every item.

Our Folio Wallet Phone Cases are available for all iPhones and all high end Samsung Galaxy S and Note models